Refund policy

RETURN & REFUND POLICY

We want you to shop with confidence.

Returns

We accept returns within 30 days of the delivery date.

To be eligible for a return, items must be unused, unopened, in their original packaging, and in the same condition as received.

Refunds

Once your return is received and inspected, we will notify you regarding the approval of your refund.

Approved refunds will be issued to your original payment method within 5-10 business days.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. Please include your order number and photos.

Non-Returnable Items

Opened or used skincare and cosmetic products

Gift cards

Clearance or Final Sale items

Return Shipping

If the return is due to our error, we will provide a prepaid return label.

Otherwise, customers are responsible for return shipping costs.