Refund policy

We offer a 14-day return policy.

You may request a return if:

• The product is damaged
• The wrong item was received

To be eligible:

• Item must be unused
• In original packaging

To request a return, email us within 30 days of delivery at:
📧 info@myloravie.com

After approval:

• Refunds are processed within 7–14 business days
• Shipping charges are non-refundable

We do not accept returns for used skincare products due to hygiene reasons.